Automotive Professionals

                                                                                                                                               General terms and conditions for reading this section

CONTENTS
• AutosBourse.net contacts for professionals
• Managing your Automotive professional account
• Guidelines on how to fulfill your customers' expectations
• How to import and edit your ads in just a few clicks
• Miscellaneous questions:
   Can private persons and professionals place one or more ads free of charge?
   Can I win a trip, a journey or another prize?
   If I win once, can I win again?
   How do I unsubscribe? 
   I have forgotten my set-up code. What should I do?
   I have forgotten my password. What should I do?
   Should my password for the site be different from my e-mail address password?
   I have created my account; can my colleagues create new ads for me?
   I have created my account; can one of my colleagues accidentally delete it?
   I am an authorized dealer / distributor or agent; can I advertise all my new cars?
   I am a used car dealer; can I publish wholesale prices?

 AutosBourse.net contacts for professionals
You can of course contact us directly by e-mail. However, our email server is set up in such a way as to to reduce the level of unwanted spams. We will only receive your message if it is quite short (less than 150 words - 10 kb) and if you state your family name and first name in the subject heading. Your message should be sent to one of the contacts listed below: 
Automotive Professional Contact
 Advertising partnership
 Information

 Managing your Automotive professional account
Once you have registered, you can access to all the functions you will need to manage your account:
 Home page: on this page, you have access to all ads and to the different sections of this website 
 Add a classified ad ad: by using this new ad registration form, you can edit all your new ads completely free of charge 
 Updating my ads: on this page, you can view / edit / delete all your ads 
My statistics: you can view all statistics relating to your ads 
My Favorites: here you can manage all your favorite ads within the website
 My e-mail alerts: you can list any vehicles about which you want to be notified whenever a new ad is published 
My subdomain: create your own micro site free of charge where you can display your cars and your ads
 My contact file: here you can view & change your contact informations (important if you wish to be eligible to win a trip) 
My password: you can change or personalize your password
 My set-up code: if you lose your set-up code, which is supplied when you first register, you can request a new one here 
Deregistration: here you can permanently delete your AutosBourse.net account as well as all your ads 
Advertising banners: for media agencies, manufacturers, dealers, car rental, insurance & finance companies to manage advertising campaigns

 Guidelines on how to fulfill your customers' expectations
It is important to comply with a few simple rules in order to ensure that your customers receive optimal service at all times. You should regularly remind your sales and secretarial staff of the following basic rules that must be adhered to in order to successfully generate online sales:
 Remember that almost one in three customers buys a car he first found online 
Do not forget that, on our website, you can place as many car ads as you wish, free of charge
 Use your company name (e.g. Garage du Centre) to fill in the "ID" field when you register
 Register your ID (company name) straightaway before another car dealer with a similar name to yours does so
 Always set a fair price for your product by doing an online comparison beforehand, the book value being just one of several factors
 Update your ads by uploading attractive photos and delete sold vehicles ads as soon as they are sold
 Make sure you answer the phone before the end of the third ring (no "call me back" or "leave your number" type messages)
 Provide a complete response within half an hour to any e-mail enquiry about one of one of your ads
 Know by heart your product's features, always tell the truth and never try to deceive a potential customer
 Ask any potential purchaser for their contact information, phone number, e-mail address and on which website they saw the ad
 Offer your regular customers the opportunity to sell their car directly by placing a free ad on our website
 Check the effectiveness of your ads by reviewing your account statistics and, if necessary, adjusting the content of your ads, along with the price

 How to import and edit your ads in just a few clicks
You simply need to check whether you have a DMS system managing your vehicle inventory equipped with an interface that allows you to export your vehicle inventory onto websites or a (CRM) Customer Relations Management software system with the same export interface. You can ask your DMS provider to contact us to configure our website. If you don't have one, contact the following web publishing companies:
 Spirit Automobile, a company specialized in web transfer and websites listing databases listing of new and used cars, whose know-how, technical
  knowledge and customer contact are well recognized
 Select Up which distributes the eShowroom by CRM-Motors software program, an application, compatible with all DMS, which provides automatic
  and instantaneous publication of your new and used vehicles you wish to advertise and which also offers the Pushcar online service whenever
  needed on a day to day payment basis
 Cardiff, a company that markets PubliVO software, enabling you to publishyour used cars ads in just one click
 Planet VO, website specialized in inventory management and ads publication on publishing websites, known for its professional contact

 Other questions
Below you will find answers to most of the usual questions you might have about this website and how to use it. However, if you wish to ask a new question, feel free to ask for it by clicking on our Information enquiry link: 
Can private persons and professionals place one or more ads free of charge? Yes, always
 Can I win a trip, a journey or another prize? Yes, once you have registered on the website, you will be entered into each prize draw
 If I win once, can I win again? Yes, if you are still registered on the website, you will be entered into each prize draw
 How do I unsubscribe? Log in, then go to "My account" and "Deregistration", and follow the procedure 
I have forgotten my set-up code. What should I do? Log in, then go to "My account" and "My set-up code", and ask for a new one
 I have forgotten my password. What should I do? click on Log in, then next to "Forgot your password?" do "Click here!"
 Should my password for the site be different from my e-mail address password? Yes, always (for security reasons) 
I have created my account; can my colleagues create new ads for me? Yes, using the e-mail address and password chosen by you for this website 
I have created my account; can one of my colleagues accidentally delete it? No, as he would need to know your set-up code
 I am an authorized dealer, distributor or agent; can I advertise my new cars? Yes, if you are a duly authorized car distributor
 I am a used car dealer; can I advertise my wholesale prices? Yes, in the field dedicated to that purpose which can be seen only by professionals